PRIVACY POLICY

EFFECTIVE DATE: JANUARY 7, 2026

INTRODUCTION

SKINCRITIC ("WE," "US," OR "OUR") IS COMMITTED TO PROTECTING YOUR PRIVACY. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, DISCLOSE, AND SAFEGUARD YOUR INFORMATION WHEN YOU VISIT OUR WEBSITE HTTPS://SKINCRITIC.COM OR USE OUR SERVICES.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE OR USE OUR SERVICES.

INFORMATION WE COLLECT

PERSONAL INFORMATION

WE MAY COLLECT PERSONAL INFORMATION THAT YOU VOLUNTARILY PROVIDE TO US WHEN YOU:

  • FILL OUT CONTACT OR BOOKING FORMS
  • SUBMIT FEEDBACK
  • COMPLETE CLIENT INTAKE FORMS
  • COMMUNICATE WITH US VIA EMAIL OR PHONE

PERSONAL INFORMATION MAY INCLUDE:

  • NAME
  • EMAIL ADDRESS
  • PHONE NUMBER
  • MAILING ADDRESS
  • DATE OF BIRTH
  • SKIN CONCERNS AND MEDICAL HISTORY (IN INTAKE FORMS)
  • ALLERGIES AND SENSITIVITIES
  • CURRENT SKINCARE PRODUCTS AND ROUTINES

AUTOMATICALLY COLLECTED INFORMATION

WHEN YOU VISIT OUR WEBSITE, OUR WEB SERVER MAY AUTOMATICALLY COLLECT CERTAIN TECHNICAL INFORMATION SUCH AS YOUR IP ADDRESS, BROWSER TYPE, OPERATING SYSTEM, AND REFERRING WEBSITE. THIS INFORMATION IS USED FOR WEBSITE MAINTENANCE AND IMPROVEMENT.

HOW WE USE YOUR INFORMATION

WE USE THE INFORMATION WE COLLECT TO:

  • RESPOND TO YOUR INQUIRIES AND PROVIDE CUSTOMER SERVICE
  • SCHEDULE APPOINTMENTS AND CONSULTATIONS
  • PROVIDE PERSONALIZED SKINCARE TREATMENTS AND RECOMMENDATIONS
  • MAINTAIN CLIENT RECORDS AND TREATMENT HISTORY
  • SEND YOU SERVICE-RELATED COMMUNICATIONS
  • IMPROVE OUR WEBSITE AND SERVICES
  • COMPLY WITH LEGAL OBLIGATIONS

HOW WE SHARE YOUR INFORMATION

WE DO NOT SELL, TRADE, OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.

WE MAY SHARE YOUR INFORMATION WITH:

  • SERVICE PROVIDERS: WE USE FORMSPREE TO PROCESS FORM SUBMISSIONS AND SEND US YOUR INFORMATION VIA EMAIL. FORMSPREE'S PRIVACY POLICY APPLIES TO THEIR PROCESSING OF YOUR DATA.
  • LEGAL REQUIREMENTS: WE MAY DISCLOSE YOUR INFORMATION IF REQUIRED BY LAW OR IN RESPONSE TO VALID REQUESTS BY PUBLIC AUTHORITIES.
  • BUSINESS TRANSFERS: IN THE EVENT OF A MERGER, ACQUISITION, OR SALE OF ASSETS, YOUR INFORMATION MAY BE TRANSFERRED.

COOKIES AND TRACKING

OUR WEBSITE CURRENTLY DOES NOT USE COOKIES OR THIRD-PARTY TRACKING TECHNOLOGIES SUCH AS GOOGLE ANALYTICS OR ADVERTISING PIXELS. IF WE IMPLEMENT SUCH TECHNOLOGIES IN THE FUTURE, WE WILL UPDATE THIS PRIVACY POLICY AND PROVIDE APPROPRIATE NOTICE.

DATA SECURITY

WE USE ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SECURITY MEASURES TO PROTECT YOUR PERSONAL INFORMATION. OUR WEBSITE USES SSL/TLS ENCRYPTION TO SECURE DATA TRANSMISSION. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE, AND WE CANNOT GUARANTEE ABSOLUTE SECURITY.

DATA RETENTION

WE RETAIN YOUR PERSONAL INFORMATION FOR AS LONG AS NECESSARY TO FULFILL THE PURPOSES OUTLINED IN THIS PRIVACY POLICY, UNLESS A LONGER RETENTION PERIOD IS REQUIRED OR PERMITTED BY LAW. CLIENT TREATMENT RECORDS ARE RETAINED IN ACCORDANCE WITH APPLICABLE HEALTHCARE REGULATIONS.

YOUR PRIVACY RIGHTS

DEPENDING ON YOUR LOCATION, YOU MAY HAVE THE FOLLOWING RIGHTS:

  • ACCESS: REQUEST A COPY OF THE PERSONAL INFORMATION WE HOLD ABOUT YOU
  • CORRECTION: REQUEST CORRECTION OF INACCURATE OR INCOMPLETE INFORMATION
  • DELETION: REQUEST DELETION OF YOUR PERSONAL INFORMATION
  • OPT-OUT: DECLINE TO PROVIDE CERTAIN INFORMATION OR OPT OUT OF CERTAIN USES
  • DATA PORTABILITY: RECEIVE YOUR DATA IN A STRUCTURED, MACHINE-READABLE FORMAT

TO EXERCISE THESE RIGHTS, PLEASE CONTACT US AT INFO@SKINCRITIC.COM OR 310-623-7232.

CALIFORNIA RESIDENTS

IF YOU ARE A CALIFORNIA RESIDENT, YOU HAVE ADDITIONAL RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA):

  • RIGHT TO KNOW WHAT PERSONAL INFORMATION IS COLLECTED
  • RIGHT TO KNOW IF YOUR INFORMATION IS SOLD OR DISCLOSED (WE DO NOT SELL YOUR INFORMATION)
  • RIGHT TO DELETE YOUR PERSONAL INFORMATION
  • RIGHT TO NON-DISCRIMINATION FOR EXERCISING YOUR RIGHTS

CHILDREN'S PRIVACY

OUR SERVICES ARE NOT DIRECTED TO INDIVIDUALS UNDER THE AGE OF 18. WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN. IF WE LEARN THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD, WE WILL DELETE IT.

THIRD-PARTY LINKS

OUR WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES (E.G., INSTAGRAM). WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THESE SITES. WE ENCOURAGE YOU TO REVIEW THEIR PRIVACY POLICIES.

CHANGES TO THIS PRIVACY POLICY

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME. WE WILL NOTIFY YOU OF ANY CHANGES BY POSTING THE NEW PRIVACY POLICY ON THIS PAGE AND UPDATING THE "EFFECTIVE DATE" AT THE TOP. YOUR CONTINUED USE OF OUR SERVICES AFTER CHANGES CONSTITUTES ACCEPTANCE OF THE UPDATED POLICY.

CONTACT US

IF YOU HAVE QUESTIONS OR CONCERNS ABOUT THIS PRIVACY POLICY OR OUR DATA PRACTICES, PLEASE CONTACT US:

SKINCRITIC
EMAIL: INFO@SKINCRITIC.COM
PHONE: 310 • 623 • 7232
INSTAGRAM: @SKINCRITICLA

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